Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Simon Pinckley - Best car purchase transaction ever!
We had travelled over 2 hours to see the car after finding it on on the very informative website, the description was exact and the car was lovely and great value . Friendly and helpfull staff with no pushy sales patter, My wife and I were left to view the car at our leisure, The owner even opened the car sales especially for us on a Sunday to enable us to collect the car so we didnt have to travel back, very helpful indeed. We was very impressed with the quality of the other cars on offer, all very clean and top quality for used cars
Sean Joseph Butler
Matt Butler
Phil Wood
Superb service from James , explained everything in basic terms so you understood what was involved in the purchase of your chosen car , will definitely return When new car needed . Have already recommended to family and friends Many thanks again.
Joe Courtney
Thanks to Andy and James at car city for they're quality service, very helpful and professional from the start. Highly recommend to anyone wanting to get a new motor.
Gary Burridge
Well where do I start, I saw the car I liked on the website, googled the address and headed off. When I arrived at the dealership I was nicely surprised. Very clean and tidy all cars clean and in very nice condition, all lined up neatly, with plenty of space to get around them from all angles and room to open the doors and no need to squeeze past wing mirrors. Met by a very polite young salesman who informed me that the car was open and I was to feel free to get in and have a good look over it, he then carried on with drying other cars. I then asked if I could have the keys and again was told no problem then I was informed that all the cars were selected with great care and all came with HPI checked and all other relevant checks. Booked a test drive and was offered to go alone but as I was unsure of the area I decided to take the offer off the salesman to come along with me .I had decided to buy the car and was introduced to Andy the Sales Manager/Boss. I don\\\'t have a brilliant credit history so he really had to work some magic to get me the credit. But it was all done above board and every step explained and made sure that I was happy with it. I can\\\'t recommend this place enough, I have bought cars from loads of places over the years and this place knocks the spots off the others, this place could be described as a role model for other bigger and more well known dealerships, in a nut shell NO HARD SELL, CLEAN AND TIDY, POLITE, WELL MANAGED. It was a pleasure to buy my new car from these guys, so a massive well done and a huge thank you to Andy and James
Ancilla and Giovanni Saba
Dealt with Andy and James. Excellent service. Sincere, honest and trustworthy. We look forward to a long and happy relationship with you. Defo give them 10/10. Thank you
David and Pauline Hake
Thank you very much for the great service we had from you, looking forward to lots of happy motoring now. Especially thanks to James for being so nice and helpful in sorting everything for us. Would definitely recommend
Mark Davis
Just would like to say, thank you so much for your great service. Nothing to much trouble, will recommend you to family and friends, and will be using you in the future. Love the car Mark and Tina
Ian & Tina Leonardi
I would just like to say a big thank you to James for his excellent customer service, he is an asset to your business. Nothing was to much trouble, he was very personable and made the buying of the car an enjoyable experience for my wife and I. Many thanks, Ian & Tina
Scott Gould
Andy and James were brilliant, no pressure while looking at vehicles, left to get on with it with no hovering sales men over your shoulder.The Vauxhall Astra we purchased is immaculate, really good quality car, you can tell that all the cars on site are really high quality. Without a doubt I would shop there again and recommend Car City Kent.
Thanks so much for the flawless service from all involved.
David Batchelor
Just wanted to send a quick note of thanks for the professional and speedy service that myself and my wife received yesterday when purchasing and collecting our new car.

Although it's a daunting experience buying a new car and for us a big expense the process was made much easier with Andy at Car City Kent and Natalie Johnson from Advantage Finance.

Together the whole process was seamless and we just wanted to say thank you.

We absolutely love our new car, we were like kids driving home in it yesterday, in fact more like kids than our own kids when we collected them from school in it who also loved it.

Once again, massive thanks and I will certainly be recommending both Andy and the team at Car City Kent and Natalie Johnson at Advantage Finance to anyone expressing an interest in buying a new car.

Top marks!

Warmest Regards
Alice & Nick Morris
Andy and the team were brilliant. Excellent customer service from start to finish. Definitely recommend Car City. Many many thanks.
Nick Goodall
Great selection of cars to choose from extremely helpful and answered any questions asked. Didn't pressure me into buying and did everything possible for me to get the vehicle I wanted. Already recommended to family and friends. Thank you James for all your help and for making sure the deal was done.
Mrs Linda Johnson
Fantastic selection of cars and I got exactly what I wanted. Excellent staff, especially James who went above and beyond. Can definitely recommend this company and would use them again with no hesitation. Go and see for yourselves!
Lindsey Seddon
Found the service from Car City extremely helpful. Looked after me from the moment I walked on the forecourt. Would definitely recommend this car dealer to my friends and family, felt under no pressure and the after service was brilliant.
Callum Wills
Buying my first car was a daunting prospect. Thankfully Car City talked me through the process and helped me find a car that was suitable to my needs and within my price range. I would definitely recommend this car dealer to a friend. Many thanks.
Christa Seddon
I would definitely purchase another car from Car City. The staff are extremely polite and helpful. I felt that they genuinely wanted to find the right car for me and there was no pressure to commit to buy until I felt ready. Thank you for all you help and assistance.
Dawn Goodege
Would definitely buy from this used car dealer again .. I have purchased and financed, 2 vehicles from Car City... The service and the quality are both fantastic... Andy is a fantastic guy who genuinely cares about making sure the vehicle is right for you ... I can not sing his praises high enough. Highly recommended!!!